Will McArthur two clients asked me about this this week. They have a need for a broad comment section that may not be tied to a particular video/audio. More like a general forum. I tried reading the thread below to see if that's something you all are considering and couldn't decipher if so or not. I saw mention of a page that could be for this?
ROCK ON! Mr WILL
marked this post as
Early work has begun- foundational, you might call it.
Stay tuned for more updates.
Will McArthur:YAYYYYY!!!! We have been needing this so badly - thank you!
Will McArthur: could one dream of a release
announcement at the June Town Hall? :)
Will McArthur: Fantastic, looking forward!!
Would love to see these threaded, so members can respond easily to each other's comments.
Christopher Maselli: 100%. We see this as a core requirement. Now...
Would you want threads of threads as well? Or only one thread below the parent comment for all other replies to the parent OR child comment?
Meaning, would you want this to work like Reddit, where you can have threads nested indefinitely. Or would you want it to work like Facebook or Canny (this website) where once you reply to a comment, any replies to that comment will simply appear below the threaded comment with a mention of the user you are replying to?
Maybe this is a confusing question, but let me know....
See how if I reply to the above comment, it doesn't nest any further. It simply adds a comment below the one already in the thread. Christopher Maselli
Christopher Maselli: I appreciate the feedback here. I think it that's the tricky part- it has to be below a video. Perhaps when we introduce the full Discussion/Forum Page, which would effectively be a full page comments section, we could look at infinite nested comments as there will be more space for them.
Will McArthur: I definitely would value simplicity and familiarity for my users over anything else. For that reason, I'd love for comments to behave like WordPress comments, up to 5 levels deep by default (but maybe changeable for those who disagree? See here for an example of a changing interface: https://www.collectiveray.com/wordpress-threaded-comments). Personally, Facebook comments drive me crazy because they're based on interaction, not on date, unless you choose to change it and most people miss that.
Will McArthur: LOL sorry I edited my answer at the same time you posted this. :) But yes, I think since it's below a video, the familiar way people respond to blog posts makes it second nature.
Will McArthur: One more idea--and this may be phase 2--is that I'd LOVE if any comments the hub owner makes could automatically be added to the overall search and WisdomAI. That would make Searchie comments more than just functional--it would make them essential.
Christopher Maselli: Oh yeah this is nice... And I agree, the sorting of comments should be clear and adjustable. The default would be by most recent I think, then we could introduce "Top" or "Trending" or whatever.
Christopher Maselli: Well this conversation has officially created a new use case and +1 vote for threaded comments. Considering anyone looking at this is going to be mighty confused which comments we're replying to lol
This would be perfect. I'd like to ask questions on each podcast episode and have them post their comment or question/answer right there with the corresponding podcast episode. Thanks!
What about creating a discussion area for members to post or ask questions amongst each other similar to a group in facebook, not necessarily in response to a video/audio file?
Peggy Niles: Hey Peggy, for that, you'll want to vote on our "Community Forum Page" feature, here: https://searchie.canny.io/hubs/p/community-forum-page
marked this post as
Designs approved... Stand by for further updates.
Will McArthur: Awesome! If it's not already part of the plan, can you add an area for people to save a video for later or to a "favorites" or "must watch" folder?
Rachelle Doorley: Check out the request for that here! https://searchie.canny.io/hubs/p/user-favourites-and-bookmarks
Will McArthur: Hi Will! Any idea (ballpark) how long it typically takes from "planned" to "in development" to "complete"? I know you can't promise anything, just trying to plan ahead. I'm re-recording some course videos and want to say at the end something like "please leave comments and takeaways below" but it depends on whether the ballpark is 2 months vs 12 months. Don't want to have re-record again if it's only 2 months ;)
Tree Franklyn: Hey Tree!
Every feature is different in this respect. But I can tell you with confidence this one is much closer to a 2-month timeline than a 12-month one.
Hope this helps!
Will McArthur: SUPER helpful, thank you!! You guys are always amazing. :) Thanks again for all you do.
Will McArthur: Hi! Checking in to see how this feature is coming along. It will be a game-changer for so many of us.
Rachelle Doorley thanks for reaching out! We had to shift the roadmap slightly in recent weeks… but this is still on the agenda. If you want to find out more about what we’ve been cooking up while this was on the back burner, I highly recommend following our upcoming launch on Product Hunt and checking out the Town Hall next Wednesday at 3 pm ET.
Will McArthur: The shift makes sense with so much happening in the world of AI and I saw the exciting update. Can you share a new timeline for the comment feature? I know you want to get the comments right, and I want to emphasize that so many of us would be happy with a work in progress. I know retention on so many memberships could skyrocket with this value add.
Rachelle Doorley: when it comes to the next big upgrade to Hubs, this is at the top of the list. We’re feeling good about a Q2 release but we can’t predict everything. Best to keep your eyes on this post for the most up to date announcements :).
Thank you Will. You guys are awesome.
WOW. I am blown away at the response and thoughtful ideas put into this thread in the last couple of days. I want to say THANK YOU to everyone who has contributed to this discussion. These threads are vital for us as a company to check in on you, our users, and make sure we're building features the way you want. We're taking this feedback and running with it...
I'm going to address some of the popular questions and thoughts below, so feel free to read on if you wish. Otherwise, keep your eyes peeled for updates on the status of this feature!
There were many mentions of mobile responsiveness being a concern for the sidebar/beside option. This would be taken into account during development and solved for.
The beside option was also mentioned to be reminiscent of a live chat feature. This would definitely fit the style best, and we are considering a "show live commenting" option that could display the comments in the sidebar as the content plays in the Hub. This would likely be a "Phase 2" implementation, but it is something we are considering and planning for.
A nice suggestion was thrown out in regards to the video still being visible as an audience member scrolls down the page if the comments were below. We would implement a Picture-in-Picture aspect to cover for this.
Finally, a huge amount of you asked for "both", saying it would be great if you could choose... This would be the ultimate goal, realistically. Either allowing you to choose a default for your Hub or allowing your audience to pick whichever they preferred. All of this is on the table.
There was a ton of other amazing feedback that we've recorded on our end to be reviewed. Look out for another update on this post when we move it into development.
Will McArthur: I would have loved to have said both but thought it would be too big an ask. Since you're possibly considering it, please make it a user choice, not a hub-wide choice. Also, in the event it's not already part of the plan, it would be nice if the admin could choose to allow commenting, and also have a comments turned off ability in case things get a bit much. Thanks so much!
I'm a below vote - for all the reasons listed below, if you are adding them as a tab then people will read them / add to them as they choose / are interested as such they will only be a distraction if people are already looking for community engagement, and they would be looking anyway :)